Jenna DeFreitas, MBA

Global Sustainable Tourism Council, Sanur, Bali Oct 2018

  • GSTC Sustainable Tourism Training Program- covering key principles and issues related to the GSTC Criteria, the global baseline standard for sustainable practices in the travel and tourism industry. Successfully passed the STTP Exam and obtained the Certificate in Sustainable Tourism in 2018.

Académie Internationale de Management (Cornell, AHLEI-USA) Paris, France 2015- 2017

  • Professional Master of Business Administration specializing in Business & Hotel Management. Diploma obtained in 2017.

  • Bachelor of Science in Business & Hotel Management- Diploma obtained in 2016.

Vatel International Hospitality Management School, Nimes, France 2013- 2015

  • Bachelor of Science in Business & Hotel Management- (Continued final year at AIM School in Paris)

Work Experience

Nepal Maharishi Vedic Foundation, Kathmandu Nepal Jul 2019- Present

Sub organization of the Global Country of World Peace Organization, promoting Transcendental Meditation, Ayurveda and CB Education.

Business & Hospitality Consultant

  • Organizing and fundraising to start up an Ayurveda Clinic and Hotel in Pokhara Nepal

  • Developing and implementing an Integrative Medicine program in the Ganeshman Singh Memorial Hospital

  • Organizing the next International Ayurveda Congress 2020 in Kathmandu

Colony Club- Elegant Hotels Group, St. James Barbados Dec 2017- Sep 2018

4 star, 97-room boutique beachfront luxe resort on the Platinum coast of Barbados

Management Trainee: Duty Manager/ Guest Relations Officer/ Guest Activities Manager/ Front Office Manager/ F&B Manager/ General Administration

-Ensured all employees were present and working

-Supervised day to day operations

-Followed up and resolving any problems or complaints from guests/staff

-Created rosters for employees

-Created and monitoring budgets

-Head of the Entertainment department

-Managed the Guest Activities department; created, and over saw all seasonal programs

Hôtel Splendide Royal, Rue du Cirque, Paris France  Aug 2017– Oct 2017

5 star, 19th century 12-suite hotel located in the heart of Paris’s most exclusive area

Receptionist / Concierge / Reservations Agent

-Took and entered reservations for guests in the Property Management System

-Did Check In and Check Outs for guests

-Managed finances

-Daily Concierge, Front Desk and Reservation duties

Hôtel Edouard 7, Avenue de l'Opéra, Paris France.     Sep 2017– Dec 2016

4 star, 69-room boutique hotel located on one of the capital’s most prestigious and historic avenues

Front Office Intern

-Took and entered reservations for guests in the Property Management System

-Handled guest Chick Ins and Check Outs

-Managed finances

-Daily Concierge, Front Desk duties

-Handled guest complaints

Hôtel Juana, Avenue Georges Gallice, Antibes France Apr 2015- Aug 2015

5 star, 37 room simple and elegant landmark hotel in the panoramic French Riviera.

Food and Beverage Intern

Waitress position in room service, lunch & dinner service, for 5 months at the 5 star Hotel Juana.

Vatel Hotel & Spa, Nîmes France                           Sep 2013 - Feb 2015

Pilot School of the world-renowned Vatel Group. Mixed-use education campus and 4 star hotel where students alternate between theoretical studies and real-world application, experiencing all facets of the industry:

Assistant kitchen chef, head waitress in the Brasserie & the Gastronomic restaurants, head waitress for banquets, room service, housekeeping attendant, assistant pastry chef, and receptionist at the front office and spa.

Additional Skills

English   French          Spanish        Portuguese        Italian

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